1. Introduction

SkulMate ("we", "us", or "our") is committed to protecting the privacy of schools, staff, students, and guardians who use the SkulMate platform. This Privacy Policy explains how we collect, use, store, and share information when you use our services.

2. Information We Collect

School Information: School name, code, location, contact details, and administrative data.
Staff Information: Names, positions, employment details, and contact information of school staff.
Student Records: Student names, dates of birth, grade level, enrolment status, guardian contacts, and academic records.
Attendance & Academic Data: Daily attendance logs, assessment marks, report cards, and behavioural records.
Financial Records: Fee invoices, payment records, income and expense data linked to the school account.
Usage Data: Login activity, feature usage, and platform interaction logs for service improvement.

3. How We Use Your Information

To deliver and operate the SkulMate platform and its features.
To generate reports, analytics, and AI-powered summaries for authorised school administrators.
To send notifications to parents and guardians (attendance, fees, reports) as configured by the school.
To comply with legal obligations and support government reporting requirements.
To improve and develop new platform features.

4. Data Sharing

We do not sell your data. We may share data with:

Authorised school staff and administrators within your school account.
Government education authorities (NDoE, provincial offices) where required by law.
Trusted third-party service providers who help us operate the platform (e.g., cloud hosting, messaging), under strict data processing agreements.

5. Data Security

We use industry-standard security practices including encrypted data storage, secure HTTPS connections, role-based access controls, and regular security reviews to protect your data.

6. Data Retention

School and student data is retained for as long as your school account is active and for a period of up to 7 years thereafter, in line with standard education record-keeping requirements. You may request deletion of your data by contacting us.

7. Children's Privacy

SkulMate handles student data on behalf of schools. Schools are responsible for obtaining appropriate consents from parents and guardians before entering student data into the platform. We process student data solely as directed by the school.

8. Your Rights

School administrators may request access to, correction of, or deletion of data held in their account. Contact us at the details below to exercise these rights.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

SkulMate
Port Moresby, Papua New Guinea
Email: privacy@skulmate.com